Your use of the Site constitutes your agreement to follow and be bound by the Agreement. We reserve the right to update or modify this Agreement at any time without prior notice. For this reason, we encourage you to review the Agreement whenever you use the Site. If you do not agree to these terms, please do not use the Site.COPYRIGHT
The graphic and textual content of this site are the property of Healing Helpers and protected by U.S. and international copyright laws. Users should feel free to use this site as a shopping resource, but any other use of the site, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on this site is strictly prohibited.
Healing Helpers is currently Patent Pending.
Healing Helpers currently has an application under review by the United States Patent and Trademark Office.ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Site is inaccurate at any time without prior notice (including after you have submitted your order).ORDER QUESTIONS OR CHANGES
If you have placed an order recently and need some information about it or would like to change it in some way, you should contact us via email at [email protected] Please note that since we begin processing your order immediately after receiving it, modifications may not always be possible. Sending credit card numbers by email is not secure, and we do not recommend ever doing this.BACKORDERS
Because of the unique nature of Healing Helper products, we do not have backorders. Every Healing Helper is one of a kind.CREDITS
Any credits on your account with us will be credited to your credit card account.SHIPPING AND HANDLING CHARGES
Shipping charges at this time are set - $8.00 for all orders inside the U.S. $15.00 for all orders outside the U.S.
We are in no way responsible for the damage and/or loss of products as they are shipped to or from our headquarters.RETURNING MERCHANDISE
Merchandise will be accepted for exchange within 30 days of receipt. The merchandise must be in new and unused condition and in its original packaging and shipped to us at your cost. When you receive your order, please keep your paperwork in case you need to arrange for an exchange, and read the instructions thoroughly for faster processing of an exchange. Also, please keep any emails you receive regarding your order, as they may contain important information. Your order must be returned to us in order to receive an exchange. Your shipping costs will not be refunded. You must obtain a Return Merchandise Authorization (RMA) number before shipping your product back to us. NO returns of any type will be accepted without an RMA number.
Healing Helpers upcycles new and/or excellent condition stuffed animals that we find ourselves, purchase, or receive through donation. Any animal we sell is clean and from a smokefree, pet free environment. In no way to we claim to produce these stuffed animals ourselves nor claim the brand names attached to them, but rather charge for the alterations and additions to the animals.SHIPPING DAMAGE
If a shipment arrives at your door with apparent shipping damage, please refuse the delivery. If you have already accepted delivery and then find shipping damage, please contact us immediately. Save all packaging material and paperwork; do not throw anything away!PRODUCT WARRANTY
Our product warranty applies only to the original purchaser for a period of 30 days from the original shipping date, under normal use and service, against defective workmanship and material. This warranty is void if the product has been damaged after delivery by accident or unreasonable use, immersion in water, neglect, abuse, improper service, or other causes not arising out of defects in workmanship or materials. Repair or replacement as provided under this warranty is the exclusive remedy of the purchaser. We shall not be liable for any incidental or consequential damages for breach of any express warranty on this product. Any implied warranty of merchantability or fitness for a particular purpose on this product is limited to the duration of this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitation on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state. During the warranty period, your product will either be repaired or replaced at our option, when returned, shipping prepaid and with proof of purchase date as instructed by our service representative. In the event that your product is replaced, the replacement will be covered under the original warranty or for 30 days, whichever is longer. When you place your order with us, you agree to the price and terms indicated on our website. We reserve the right to refuse any sale at any time.DISCLAIMER
THIS SITE IS PROVIDED BY HEALING HELPERS ON AN "AS IS" BASIS. HEALING HELPERS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, HEALING HELPERS DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. HEALING HELPERS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR THE PRODUCTS PURCHASED USING THE SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.APPLICABLE LAW
The Site is created and controlled by Healing Helpers in the State of Oregon, USA. Accordingly, the laws of the State of Oregon will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws. We reserve the right to make changes to our site and these disclaimers, terms, and conditions at any time.